Your Mountain Real Estate Specialists, The Blue Ridge Mountain Team are now part of Better Homes & Gardens Real Estate located in downtown Blue Ridge Georgia at 801 East Main St. Come by to see our new Real Estate Boutique of mountain property. Have a cup of coffee, relax and look at some of the Dream Properties in our Beautiful North GA Mountains.
- Paula Miller reviewed 4 weeks ago
- last edited 4 weeks ago
We have a short term vacation rental home in Blue Ridge. When I first interviewed MountainTeam in March, 2020, the owner told me the standards she set for the cleaning team: she said all were bonded and insured; after each team cleaned a short term rental, a second team followed up to make sure everything had been done to the highest standards; they would supply all cleaning supplies and paper products; owner supplied linens and towels were laundered offsite and the same owner linens were returned to the rental home for use; floors were mopped, furniture dusted, beds changed, etc. In November, 2020, I terminated my business relationship with MountainTeam due to several guest complaints and low ratings about poor cleaning standards (I’ve always had 5 star ratings until dealing with this group) : thick dust on baseboards, fans, window sills; floors with toenail clippings on them; grimy kitchen floors; towels and sheets left wet in the washing machine; no initial supply of dishsoap, paper towels, etc. Guests sent photo evidence of these things and I reported to the owner who assured me it would never happen again. But it did. So in a nutshell, this company promises a lot and delivers an inferior service. Don’t hire them.
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