Blue Ridge Mountain Team

br-mountain-team-3.jpg
1.50 (1 review)
801 East Main Street, Blue Ridge, GA, USA
801 East Main Street Blue Ridge Georgia 30513 US

Your Mountain Real Estate Specialists, The Blue Ridge Mountain Team are now part of Better Homes & Gardens Real Estate located in downtown Blue Ridge Georgia at 801 East Main St. Come by to see our new Real Estate Boutique of mountain property. Have a cup of coffee, relax and look at some of the Dream Properties in our Beautiful North GA Mountains.

br-mountain-team-3.jpg 2 years ago
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Disappointing Service
1.5
  • Paula Miller reviewed 4 weeks ago
  • last edited 4 weeks ago

We have a short term vacation rental home in Blue Ridge.  When I first interviewed MountainTeam in March, 2020, the owner told me the standards she set for the cleaning team:  she said all were bonded and insured; after each team cleaned a short term rental, a second team followed up to make sure everything had been done to the highest standards; they would supply all cleaning supplies and paper products; owner supplied linens and towels were laundered offsite and the same owner linens were returned to the rental home for use; floors were mopped, furniture dusted, beds changed, etc.   In November, 2020, I terminated my business relationship with MountainTeam due to several guest complaints and low ratings about poor cleaning standards (I’ve always had 5 star ratings until dealing with this group) :  thick dust on baseboards, fans, window sills; floors with toenail clippings on them; grimy kitchen floors; towels and sheets left wet in the washing machine; no initial supply of dishsoap, paper towels, etc.  Guests sent photo evidence of these things and I reported to the owner who assured me it would never happen again.  But it did.  So in a nutshell, this company promises a lot and delivers an inferior service.  Don’t hire them.

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